Privacy Policy for VR-Vibe

 

Effective Date: September 3, 2025

 

At VR-Vibe (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, booking system, and customer inquiry forms.

 

1) Information We Collect

 

When you submit an inquiry, make a booking, or contact us, we may collect:

 

Name

 

Email address

 

Phone number

 

Event details or messages you send

 

Payment information (only for required deposits on eligible events)

 

 

2) How We Use Your Information

 

We use your information to:

 

Respond to inquiries and manage bookings

 

Send confirmations, updates, reminders, and service-related messages

 

Improve our services and website

 

Comply with legal and regulatory obligations

 

 

We do not sell, rent, or trade your personal information.

 

3) Data Security

 

We use reasonable technical and organizational measures to help protect your data. However, no method of transmission or storage is completely secure.

 

4) Sharing of Information

 

We may share information with:

 

Service providers who operate our website, booking, and payment systems (only as necessary to provide services)

 

Legal authorities when required by law

 

 

5) Your Rights

 

You may:

 

Request access to the personal information we hold about you

 

Request corrections/updates

 

Request deletion (subject to legal/contractual obligations)

 

 

To exercise your rights, contact us at support@vr-vibe.com or 647-562-3441.

 

6) Cookies & Tracking

 

Our website may use cookies and similar technologies to enhance functionality and analyze performance. You can adjust your browser settings to refuse cookies; some features may not function properly without them.

 

7) Retention

 

We keep personal information only as long as needed for the purposes described above and to meet legal, accounting, or reporting requirements.

 

8) International Transfers

 

If your information is transferred or stored outside your province or country, we take steps to ensure appropriate protections are in place.

 

9) Changes to This Policy

 

We may update this policy from time to time. Updates will be posted here with a revised Effective Date.

 

10) Contact Us

 

VR-Vibe – Escape Room Gaming Zone

2304 Lakeshore Rd West, Oakville, ON, L6H 1H3

 support@vr-vibe.com |  647-562-3441